Client Service Receptionist — Flexible Scheduling

H&R Block, Inc.; Blairsville (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, and virtual interactions, and help keep the office organized. Ideal candidates bring experience in customer service and a comfort with Microsoft Office, with the ability to multi-task in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is required.
• Ability to multi-task and manage time effectively.
• Strong organizational skills and computer proficiency with MS Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met during in-person, phone, or virtual contacts.
• Maintain office cleanliness and organization with the team.
• Attend to other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Fast-paced

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional.

You will schedule appointments, ensure client needs are met across in-person, phone, and virtual interactions, and help keep the office organized. Ideal candidates bring experience in customer service and a comfort with Microsoft Office, with the ability to multi-task in a fast-paced environment.