Seasonal Client Services Receptionist — Flexible Scheduling

H&R Block, Inc.; Knox (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help create a welcoming office atmosphere. You will connect clients with the right tax professional and schedule appointments, ensuring every visit meets their needs in person, by phone, or virtually.

This role emphasizes fast-paced teamwork, strong organization, and accurate use of Microsoft Office while maintaining a clean, efficient front desk.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help create a welcoming office atmosphere. You will connect clients with the right tax professional and schedule appointments, ensuring every visit meets their needs in person, by phone, or virtually.

This role emphasizes fast-paced teamwork, strong organization, and accurate use of Microsoft Office while maintaining a clean, efficient front desk.