Seasonal Client Service Pro - Reception & Scheduling

H&R Block; Chatsworth (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Chatsworth, Georgia is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

This fast-paced role requires strong multitasking, good organization, and basic computer skills to use Microsoft Office. Previous customer service experience is preferred, and a flexible schedule across multiple locations may be required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office suite.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Assist in meeting client needs in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block in Chatsworth, Georgia is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

This fast-paced role requires strong multitasking, good organization, and basic computer skills to use Microsoft Office. Previous customer service experience is preferred, and a flexible schedule across multiple locations may be required.