Client Service Pro: Welcoming, Scheduling & Support

H&R Block, Inc.; Caney (KS); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure each client’s needs are met, whether in person, by phone, or virtually.

The role requires a high school diploma, strong organizational skills, and the ability to work in a fast-paced, flexible environment across multiple locations.

Qualifications

• Experience in a fast-paced environment preferred.
• Customer service background with a focus on client needs.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and ensure each client’s needs are met, whether in person, by phone, or virtually.

The role requires a high school diploma, strong organizational skills, and the ability to work in a fast-paced, flexible environment across multiple locations.