Client Service Pro - Seasonal Receptionist, Flexible

H&R Block, Inc.; Hastings (MN); On-site; USD 22,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments and assist clients in person, by phone, or virtually while maintaining a tidy office environment.

The role emphasizes strong customer service, multi-tasking, and proficiency with Microsoft Office. This seasonal position offers a friendly team setting and the chance to support clients through busy tax

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments and assist clients in person, by phone, or virtually while maintaining a tidy office environment.

The role emphasizes strong customer service, multi-tasking, and proficiency with Microsoft Office. This seasonal position offers a friendly team setting and the chance to support clients through busy tax