Seasonal Client Service Specialist

H&R Block, Inc.; Central City (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Nebraska to greet clients, answer phones, and match clients with the right tax professional. The role emphasizes delivering a welcoming experience and assisting clients across in-person, phone, or virtual channels.

You will support scheduling and office organization while performing other duties as assigned, contributing to a smooth client experience throughout tax season.

Qualifications

• Experience in a fast-paced customer-facing role is preferred.
• Strong multitasking and time-management skills are required.
• Proficiency with Microsoft Office is expected.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients as requested by the client.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Nebraska to greet clients, answer phones, and match clients with the right tax professional. The role emphasizes delivering a welcoming experience and assisting clients across in-person, phone, or virtual channels.

You will support scheduling and office organization while performing other duties as assigned, contributing to a smooth client experience throughout tax season.