Client Service Pro: Seasonal, Flexible Hours

H&R Block; Seville (OH); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments, assist in-person or virtual clients, and support a clean, organized office environment in a fast-paced setting.

This role emphasizes strong customer service, multitasking, and reliable use of Microsoft Office to manage scheduling and documentation.

Qualificações

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conhecimentos

Customer service

Multi-tasking

Time management

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. You will schedule appointments, assist in-person or virtual clients, and support a clean, organized office environment in a fast-paced setting.

This role emphasizes strong customer service, multitasking, and reliable use of Microsoft Office to manage scheduling and documentation.