Client Service Pro — Front Desk & Scheduling

H&R Block; Clovis (NM); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Clovis, New Mexico, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, assist in person or virtually, and help ensure each client leaves satisfied. This role emphasizes friendliness, organization, and the ability to multi-task in a fast-paced office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.
• High school diploma or equivalent required.
• Flexible schedule and/or multiple locations preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Clovis, New Mexico, is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional.

You will schedule appointments, assist in person or virtually, and help ensure each client leaves satisfied. This role emphasizes friendliness, organization, and the ability to multi-task in a fast-paced office.