Client Service Front Desk – Flexible Schedule & Growth

H&R Block; Brawley (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll schedule appointments, keep the office organized, and ensure client needs are met across in-person, phone, or virtual channels.

You should enjoy a fast-paced environment, bring strong customer service experience, and be proficient with Microsoft Office. Flexible location and multi-location scheduling are a plus.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll schedule appointments, keep the office organized, and ensure client needs are met across in-person, phone, or virtual channels.

You should enjoy a fast-paced environment, bring strong customer service experience, and be proficient with Microsoft Office. Flexible location and multi-location scheduling are a plus.