Client Services Receptionist - Flexible Schedule & Growth

H&R Block, Inc.; The Valley (MA); On-site; USD 15,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You’ll schedule appointments and help ensure every client leaves satisfied.

This role emphasizes fast-paced teamwork, strong organizational skills, and proficiency in Microsoft Office. A high school diploma and flexible availability across locations are preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task across tasks and people.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Phone handling

Multitasking

Time management

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You’ll schedule appointments and help ensure every client leaves satisfied.

This role emphasizes fast-paced teamwork, strong organizational skills, and proficiency in Microsoft Office. A high school diploma and flexible availability across locations are preferred.