Client Services Receptionist - Flexible Schedule & Growth

H&R Block, Inc.; Winner (SD); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and guide them to the appropriate tax professional. The role focuses on delivering exceptional service and building client relationships in a fast-paced office environment.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and assist with maintaining a clean, organized office. Prior customer service experience is preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and manage time effectively.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and guide them to the appropriate tax professional. The role focuses on delivering exceptional service and building client relationships in a fast-paced office environment.

You will schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and assist with maintaining a clean, organized office. Prior customer service experience is preferred.