Client Service Concierge – Tax Office Receptionist

H&R Block, Inc.; Arnold (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Arnold, MO seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients and manage scheduling, intake, and office operations in person during tax season.

You will greet clients, route them to the right tax professional, handle check-in, maintain a tidy office, and work with the tax team to ensure a smooth client experience while handling sensitive information with confidentiality.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Proficient with basic computer tools (Office, Teams, scheduling).

Responsibilities

• Greet clients and manage first impression.
• Answer calls and schedule appointments.
• Manage check-in and document intake.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and protect confidential information.

Skills

Fast-paced environment

Client-centric service

Multitasking

Communication skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Arnold, MO seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients and manage scheduling, intake, and office operations in person during tax season.

You will greet clients, route them to the right tax professional, handle check-in, maintain a tidy office, and work with the tax team to ensure a smooth client experience while handling sensitive information with confidentiality.