In-Person Client Concierge & Receptionist - Tax Office

H&R Block, Inc.; Cameron (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Cameron, MO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, schedule appointments, and support daily office operations under tax professionals.

This in-person role requires strong communication, multitasking, and discretion with sensitive client information; evenings and weekends during tax season are required. You'll gain exposure to tax preparation and leadership opportunities.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good follow-through.
• Comfort using basic computer programs (Office/Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Cameron, MO is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, schedule appointments, and support daily office operations under tax professionals.

This in-person role requires strong communication, multitasking, and discretion with sensitive client information; evenings and weekends during tax season are required. You'll gain exposure to tax preparation and leadership opportunities.