Client Concierge & Office Receptionist (Tax Season)

H&R Block, Inc.; Union (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Union, Missouri. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

You will handle check-in, document processing, and collaboration with the team to ensure a smooth client experience. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a professional front of the office.
• Answer calls, schedule appointments, and match clients with appropriate tax professionals.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain clean, organized office to support a smooth client experience.
• Collaborate with tax professionals and staff for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Phone handling

Scheduling appointments

Team collaboration

Documentation handling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist in Union, Missouri. This in-person role involves greeting clients, managing scheduling, and supporting daily office operations alongside tax professionals.

You will handle check-in, document processing, and collaboration with the team to ensure a smooth client experience. Evening and weekend availability during tax season is required.