In-Person Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.; Overland Park (KS); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Overland Park, KS. You will greet clients and support daily office operations with a team of tax professionals.

This in-person role offers training and opportunities to advance into tax preparation or office leadership. Responsibilities include greeting clients, answering calls, scheduling appointments, organizing intake documents, maintaining a tidy office, and safeguarding sensitive information.

Qualifikationen

• Experience in fast-paced client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize throughout the day.
• Proficient with basic computer programs (MS Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Computer skills

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Overland Park, KS. You will greet clients and support daily office operations with a team of tax professionals.

This in-person role offers training and opportunities to advance into tax preparation or office leadership. Responsibilities include greeting clients, answering calls, scheduling appointments, organizing intake documents, maintaining a tidy office, and safeguarding sensitive information.