Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Maywood (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients and manage scheduling at our New Jersey location, providing essential front-desk support and contributing to a professional client experience.

You will coordinate with tax professionals, assist with check-ins and document handling, and help maintain a clean, organized office. Evening/weekend availability during tax season is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Communication

Multitasking

Organization

Computer skills

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to greet clients and manage scheduling at our New Jersey location, providing essential front-desk support and contributing to a professional client experience.

You will coordinate with tax professionals, assist with check-ins and document handling, and help maintain a clean, organized office. Evening/weekend availability during tax season is required.