Client Service Concierge — Evenings & Weekends

H&R Block, Inc.; Green Tree (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for in-person duties in Marlton, NJ. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This entry-level role offers training and potential growth into tax preparation or office leadership within a collaborative team. Ideal candidates have strong customer service experience, excellent communication, and the ability to multitask while maintaining

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills.
• Proficient with basic computer programs (e.g., MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Interpersonal communication

Scheduling

Office software

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for in-person duties in Marlton, NJ. You will greet clients, schedule appointments, and support daily office operations alongside tax professionals.

This entry-level role offers training and potential growth into tax preparation or office leadership within a collaborative team. Ideal candidates have strong customer service experience, excellent communication, and the ability to multitask while maintaining