Client Service Concierge - Front Desk Receptionist

H&R Block, Inc.; Simpsonville (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the friendly face of our office. You will greet clients, manage check-in, schedule appointments, and support daily operations with tax professionals.

This in-person role requires strong communication, multitasking, and discretion, with evenings and weekends during tax season as needed. Training is provided to help you grow into others roles within the office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills for team collaboration and professional client service.
• Ability to multitask and manage competing priorities through the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer basics (MS Office, Teams, etc

Education

HS diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the friendly face of our office. You will greet clients, manage check-in, schedule appointments, and support daily operations with tax professionals.

This in-person role requires strong communication, multitasking, and discretion, with evenings and weekends during tax season as needed. Training is provided to help you grow into others roles within the office.