Client Service Concierge (Front Desk)

H&R Block, Inc.; Lisle (IL); Presencial; USD 21.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Lisle, IL is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will manage client scheduling and collaborate with tax professionals in a fast-paced, in-person setting.

This role offers training and a stepping stone into tax preparation or office leadership, with evening and weekend shifts during tax season and a focus on delivering friendly, professional client service.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams, scheduling systems).
• Willingness to work evenings and weekends during tax season.

Responsabilidades

• Be the welcoming first impression for clients and manage check-in.
• Manage client scheduling and support daily office operations.
• Collaborate with tax professionals to ensure smooth service delivery.
• Work in-person and contribute to a positive customer experience.

Conocimientos

Experience in fast-paced environments

Interpersonal communication

Multitasking

Organization & attention to detail

Computer skills (Office, Teams, scheds

Availability for evenings/weekends

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Lisle, IL is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will manage client scheduling and collaborate with tax professionals in a fast-paced, in-person setting.

This role offers training and a stepping stone into tax preparation or office leadership, with evening and weekend shifts during tax season and a focus on delivering friendly, professional client service.