Client Concierge & Office Specialist (Tax Season)

H&R Block, Inc.; Gloucester City (NJ); Presencial; USD 22.000 - 37.000; Tempo parcial

Resumo da vaga

H&R Block, Marlton, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will schedule appointments, match clients with tax professionals, and assist with check-in and document handling in a friendly, professional environment.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season; you’ll work with a team of tax professionals to ensure

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Interpersonal skills

Communication

Multitasking

Organization

Customer service

Attention to detail

Formação

High school diploma/GED or equivalent

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Marlton, NJ is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. You will schedule appointments, match clients with tax professionals, and assist with check-in and document handling in a friendly, professional environment.

This in-person role offers training and a path into tax preparation or office leadership, with evenings and weekends required during tax season; you’ll work with a team of tax professionals to ensure