Client Service Associate — Training & Growth Path

Jackson Hewitt - 3562; Tennessee; On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within[1

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt in Tennessee is hiring a Client Service Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support in a welcoming, customer-service oriented office.

In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged during wait times. No prior tax experience required; growth opportunities available.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Actively engage with clients and be the friendly face in offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service experience

Basic computer proficiency

Troubleshooting

Job description

Jackson Hewitt in Tennessee is hiring a Client Service Associate to be the friendly face for visitors, delivering exceptional client experiences and essential support in a welcoming, customer-service oriented office.

In this role you will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged during wait times. No prior tax experience required; growth opportunities available.