Client Service Associate: Flexible Hours & Growth Path

Jackson Hewitt Tax Service Inc.

Rockwood (TN)

On-site

USD 17,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Flexible scheduling

Hourly pay plus performance bonus

Opportunities for advancement within

Free tax preparation training

Free continuing tax education

Discounted Tax Preparation on your个人税申

Job summary

Jackson Hewitt Tax Service Inc. is hiring a Client Service Associate (CSA) to be the friendly face for clients at our East Tennessee offices. You will engage with clients, confirm appointments, follow up with potential customers, and support the office team in a welcoming, service-oriented environment.

No experience is required; paid training is provided. You will distribute marketing materials, keep clients engaged during wait times, and have opportunities for advancement with flexible

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience preferred, but not required.
Willingness to learn and grow in a customer-focused role.

Responsibilities

Engage with clients and confirm appointments.
Follow up with past and potential clients.
Distribute marketing materials.
Keep clients engaged during wait times.
Provide essential support to office staff.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Troubleshooting

Sales experience

Learning mindset

Job description

No experience is required; paid training is provided. You will distribute marketing materials, keep clients engaged during wait times, and have opportunities for advancement with flexible

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