Client Service Associate — Growth, Training & Perks

Jackson Hewitt - 3562; Boiling Springs (SC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within t

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for all visitors. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. No prior experience required; we welcome all backgrounds and encourage growth in a customer-focused role.

Join a team that values service, training in tax preparation, and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face in the office.
• Confirm client appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support staff with day-to-day operations as needed.

Skills

Strong interpersonal and communication

Retail environment experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for all visitors. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. No prior experience required; we welcome all backgrounds and encourage growth in a customer-focused role.

Join a team that values service, training in tax preparation, and opportunities for advancement within the organization.