Client Service Associate: Growth, Tax Training & Perks

Jackson Hewitt; Duncan (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within >

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for office visitors, delivering exceptional client experiences and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged while they wait. No prior experience required; comprehensive training provided.

Qualifications

• Experience in a fast-paced retail environment.
• Strong interpersonal and communication skills.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face for the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Customer service experience

Sales experience

Problem-solving

Job description

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for office visitors, delivering exceptional client experiences and essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged while they wait. No prior experience required; comprehensive training provided.