Client Service Associate - Growth & Tax Training Included

Jackson Hewitt - 3278; Queen Creek (AZ); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Corporate discount program

Opportunities for advancement within:”

Tax preparation training

Continuing tax education

And More!

Résumé du poste

Jackson Hewitt - 3278 is seeking a Client Service Associate to be the friendly face for our office and deliver exceptional client experiences. This role focuses on strong communication, engaging with clients, confirming appointments, and guiding them through the visit.

You'll gain exposure to tax-related services, receive training, and have opportunities for advancement. Prior customer service experience is welcomed and basic computer proficiency is preferred to troubleshoot simple issues.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Engage with clients and provide friendly service.
• Confirm appointments with clients.
• Follow up with past and potential clients.
• Distribute marketing materials to clients and visitors.
• Keep clients engaged during wait times.

Connaissances

Interpersonal skills

Communication skills

Customer service

Sales experience

Description du poste

Jackson Hewitt - 3278 is seeking a Client Service Associate to be the friendly face for our office and deliver exceptional client experiences. This role focuses on strong communication, engaging with clients, confirming appointments, and guiding them through the visit.

You'll gain exposure to tax-related services, receive training, and have opportunities for advancement. Prior customer service experience is welcomed and basic computer proficiency is preferred to troubleshoot simple issues.