Client Service Associate: Tax Training & Advancement

Jackson Hewitt Tax Service Inc.; Knoxville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Advancement opportunities

Free tax training

Continuing tax education

Discounted tax prep

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for customers in our offices. You will actively engage with clients, confirm appointments, and follow up with past and potential clients to ensure exceptional service.

No prior experience is required and paid training is provided. We welcome candidates from all work backgrounds, with seasonal full- and part-time opportunities and flexible scheduling.

Qualifications

• Excellent communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Paid training is provided and experience is not required.

Responsibilities

• Greet clients and be the friendly face of the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged while they wait.
• Provide essential support to ensure exceptional client experiences.
• Engage with clients to build relationships and promote services.

Skills

Communication

Customer service

Sales experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for customers in our offices. You will actively engage with clients, confirm appointments, and follow up with past and potential clients to ensure exceptional service.

No prior experience is required and paid training is provided. We welcome candidates from all work backgrounds, with seasonal full- and part-time opportunities and flexible scheduling.