Client Experience Associate | Growth & Tax Training

Jackson Hewitt - 3562; Chattanooga (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within,或

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt in Chattanooga is seeking a Client Service Associate to greet clients, answer questions, and support office operations. You will engage with clients, confirm appointments, and help ensure a friendly, efficient visit.

This role emphasizes strong communication, basic computer skills, and a willingness to learn in a welcoming retail-tax environment. No prior tax experience is required; training and opportunities for advancement are available.

Qualifications

• Strong interpersonal and communication abilities are essential.
• Experience in a fast-paced retail environment is advantageous.
• Basic computer proficiency and problem-solving skills are required.
• Prior customer service or sales experience is preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Computer literacy

Willingness to learn

Job description

Jackson Hewitt in Chattanooga is seeking a Client Service Associate to greet clients, answer questions, and support office operations. You will engage with clients, confirm appointments, and help ensure a friendly, efficient visit.

This role emphasizes strong communication, basic computer skills, and a willingness to learn in a welcoming retail-tax environment. No prior tax experience is required; training and opportunities for advancement are available.