Client Services Associate - Growth & Tax Training

Jackson Hewitt Inc.; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within..

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt is looking for a Client Service Associate to greet clients, schedule appointments, and support tax preparation processes. You will actively engage customers, distribute marketing materials, and help keep clients engaged while they wait, in a friendly, customer-focused office environment.

No prior experience required; all backgrounds are welcome as we provide tax training and opportunities for growth within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Job description

Jackson Hewitt is looking for a Client Service Associate to greet clients, schedule appointments, and support tax preparation processes. You will actively engage customers, distribute marketing materials, and help keep clients engaged while they wait, in a friendly, customer-focused office environment.

No prior experience required; all backgrounds are welcome as we provide tax training and opportunities for growth within the organization.