Client Experience Associate — Growth & Perks

Jackson Hewitt - 3562; Union (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within …

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for visitors and provide essential support in a welcoming, customer-focused environment. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

No specific background is required; the role welcomes applicants with varying work experience and offers opportunities for growth through tax training and advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support and be the friendly face for office visitors.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Customer service experience

Job description

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for visitors and provide essential support in a welcoming, customer-focused environment. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

No specific background is required; the role welcomes applicants with varying work experience and offers opportunities for growth through tax training and advancement within the organization.