Client Service Associate - Tax Prep Training

Jackson Hewitt Inc.; Xenia (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within/;

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt Inc. in Ohio's Xenia area seeks a Client Service Associate to provide friendly, client-centered support and help ensure a smooth client journey in our offices. You will engage with clients, confirm appointments, follow up with prospects, and share marketing materials while clients wait.

No prior tax experience needed; we welcome all work backgrounds and encourage growth within a welcoming, customer-focused team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment desirable.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients and be the friendly face at the office.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal & communication

Retail experience

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt Inc. in Ohio's Xenia area seeks a Client Service Associate to provide friendly, client-centered support and help ensure a smooth client journey in our offices. You will engage with clients, confirm appointments, follow up with prospects, and share marketing materials while clients wait.

No prior tax experience needed; we welcome all work backgrounds and encourage growth within a welcoming, customer-focused team.