Client Service Associate — Tax Prep & Growth

Jackson Hewitt Tax Service Inc.; Alamosa (CO); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health benefits

Discount program

Advancement opportunities

Tax training/PTIN

Continuing tax education

EA materials reimbursement

Friends & Family tax returns

Zusammenfassung

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, and assist in preparing tax returns while distributing marketing materials. Join a team where you can learn how to answer questions about taxes and walk clients through various stages of the tax interview process, with

Qualifikationen

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Aufgaben

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Prepare tax returns.
• Distribute marketing materials.
• Keep clients engaged during wait times.
• Learn how to answer questions about taxes and walk clients through tax interview steps.

Kenntnisse

Interpersonal skills

Communication skills

Retail experience

Customer service

Sales experience

Basic computer skills

Jobbeschreibung

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, and assist in preparing tax returns while distributing marketing materials. Join a team where you can learn how to answer questions about taxes and walk clients through various stages of the tax interview process, with