Client Experience Associate - Growth & Tax Training

Jackson Hewitt - 3533; Gaffney (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within 3

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt - 3533 is seeking a friendly Client Service Associate to greet clients, confirm appointments, and keep wait times engaging while delivering excellent service. You will actively engage with customers, share marketing materials, follow up with past and potential clients, and support the team in a fast-paced retail tax preparation environment.

Prior customer service experience is helpful, but not required.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and troubleshooting ability.
• Customer service or sales experience preferred, but not required.

Responsibilities

• Greet clients and be the friendly face for visitors.
• Confirm appointments and engage with clients during wait times.
• Follow up with past and potential clients and distribute marketing materials.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer service experience

Job description

Jackson Hewitt - 3533 is seeking a friendly Client Service Associate to greet clients, confirm appointments, and keep wait times engaging while delivering excellent service. You will actively engage with customers, share marketing materials, follow up with past and potential clients, and support the team in a fast-paced retail tax preparation environment.

Prior customer service experience is helpful, but not required.