Client Experience Specialist | Tax Prep Training

Jackson Hewitt - 3562; Dayton (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Corporate discount program

Opportunities for advancement within 1

Tax preparation training

Continuing tax education

And More!

Job summary

Jackson Hewitt seeks a Client Service Associate to warmly assist clients in our Dayton, TN offices. You will welcome customers, confirm appointments, and support clients throughout their visit, ensuring a positive experience. Training in tax preparation is provided, and opportunities to advance exist within the organization.

We welcome applicants from diverse backgrounds and encourage growth in a customer-focused role, with emphasis on excellent service and clear communication during peak hours.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Customer service

Communication

Retail experience

Job description

Jackson Hewitt seeks a Client Service Associate to warmly assist clients in our Dayton, TN offices. You will welcome customers, confirm appointments, and support clients throughout their visit, ensuring a positive experience. Training in tax preparation is provided, and opportunities to advance exist within the organization.

We welcome applicants from diverse backgrounds and encourage growth in a customer-focused role, with emphasis on excellent service and clear communication during peak hours.