Client Experience Associate — Tax Prep & Growth

Jackson Hewitt - 3562; Laurens (SC); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Corporate discount program

Advancement opportunities within the组织

Tax preparation training

Continuing tax education

Job summary

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for office visitors and deliver exceptional client experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

This role welcomes all backgrounds and offers learning opportunities in a supportive, customer-focused environment. Join the team to gain real-world experience, advance within the organization, and start or grow a

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency.

Responsibilities

• Engage with clients and provide excellent customer service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support training and development for tax professionals.

Skills

Interpersonal communication

Retail experience

Basic computer skills

Job description

Jackson Hewitt is seeking a Client Service Associate to be the friendly face for office visitors and deliver exceptional client experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

This role welcomes all backgrounds and offers learning opportunities in a supportive, customer-focused environment. Join the team to gain real-world experience, advance within the organization, and start or grow a