Client Service Associate — Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Newport (TN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Hourly pay plus performance bonus

Opportunities for advancement within/税

Free tax preparation training

Free continuing tax education

Discounted Tax Preparation on personal

Job summary

Jackson Hewitt Tax Service Inc. in Tennessee is hiring a Client Service Associate (CSA) to be the friendly face for all who visit our offices, delivering exceptional client experiences and providing essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants from any work background and offer flexible seasonal schedules.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.
• Provide essential support and greet visitors.

Skills

Communication skills

Customer service

Retail experience

Basic computer skills

Willingness to learn

Sales experience

Job description

Jackson Hewitt Tax Service Inc. in Tennessee is hiring a Client Service Associate (CSA) to be the friendly face for all who visit our offices, delivering exceptional client experiences and providing essential support.

You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. We welcome applicants from any work background and offer flexible seasonal schedules.