In-Person Client Experience Associate

Jackson Hewitt Tax Service Inc.; Bassel Addition (TN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Hourly pay + bonus

Advancement opportunities

Free tax prep training

Free continuing tax education

Discounted tax prep

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Job summary

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate (CSA) to greet clients and ensure a positive, efficient experience at our offices.

You will actively engage with customers, confirm appointments, distribute marketing materials, and keep clients engaged while they wait. These in-person roles are seasonal, offering flexible scheduling and opportunities for advancement across East Tennessee locations and nearby Greenville, SC areas.

Qualifications

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

Responsibilities

• Actively engage with clients and provide essential support
• Confirm appointments and follow up with past and potential clients
• Distribute marketing materials and keep clients engaged during wait times

Skills

Communication skills

Interpersonal skills

Basic computer skills

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate (CSA) to greet clients and ensure a positive, efficient experience at our offices.

You will actively engage with customers, confirm appointments, distribute marketing materials, and keep clients engaged while they wait. These in-person roles are seasonal, offering flexible scheduling and opportunities for advancement across East Tennessee locations and nearby Greenville, SC areas.