Client Service Associate: Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Clinton (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Hourly pay plus performance bonus

Opportunities for advancement within,

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Customer Service Associate (CSA) to welcome clients, confirm appointments, and provide essential support in our offices across East Tennessee and the Greenville, SC area.

No experience is required; paid training is provided. This in-person role offers flexible scheduling and opportunities for advancement, with a focus on delivering excellent client experiences and distributing marketing materials during wait times.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is beneficial but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Greet clients and be the friendly face for our offices, ensuring a welcoming experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Customer service

Retail experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a Customer Service Associate (CSA) to welcome clients, confirm appointments, and provide essential support in our offices across East Tennessee and the Greenville, SC area.

No experience is required; paid training is provided. This in-person role offers flexible scheduling and opportunities for advancement, with a focus on delivering excellent client experiences and distributing marketing materials during wait times.