Client Scheduler & Care Coordinator – Bonus Potential

Maxim Healthcare Services, Inc.; Wilmington (NC); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Weekly paychecks

Comprehensive benefits

401(k) with company match

Employee discounts

Recognition & Rewards

Career advancement

Training & mentorship

Job summary

Maxim Healthcare Services, Inc. is seeking a proactive Client Coordinator to act as a vital link between clients, patients, and caregivers in Wilmington, NC. This role emphasizes scheduling operations, relationships, and compliance in a fast-paced office setting.

Responsibilities include coordinating caregiver schedules, maintaining records, and collaborating with internal teams to ensure client satisfaction. Prior experience in a team environment and strong communication skills are essential.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Minimum 1 year of experience in a collaborative team environment.
• Proficiency in Microsoft Office, internet, and email.
• Highly organized with strong planning and problem-solving skills.
• Excellent verbal and written communication skills.
• Energetic, motivated and able to thrive in a fast-paced setting.
• Must meet all federal, state, and local requirements.
• This is an office-based position.

Responsibilities

• Build strong relationships with clients and caregivers to understand scheduling needs.
• Coordinate and confirm schedules, ensuring alignment with availability and preferences.
• Maintain accurate records of caregiver availability, correspondence, and assignments.
• Ensure all placements meet compliance and contract requirements.
• Collaborate with internal teams to address staffing needs and client satisfaction.
• Support business development through effective communication and coordination.

Skills

MS Office

Communication skills

Organizational skills

Team experience

Office-based role

Problem-solving

Verbal & written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Internet

Job description

Maxim Healthcare Services, Inc. is seeking a proactive Client Coordinator to act as a vital link between clients, patients, and caregivers in Wilmington, NC. This role emphasizes scheduling operations, relationships, and compliance in a fast-paced office setting.

Responsibilities include coordinating caregiver schedules, maintaining records, and collaborating with internal teams to ensure client satisfaction. Prior experience in a team environment and strong communication skills are essential.