Client Representative/Data Entry

Knox Attorney Service, Inc.; San Diego (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health/dental/vision

Life/AD&D

FSA

PTO

Paid holidays

401(k)

Job summary

Knox Attorney Service, Inc. is a busy legal support provider in San Diego. You would monitor 50-75 orders daily, receive updates from field agents, and relay information to clients while updating the database.

Responsibilities include reviewing completed orders for billing, handling urgent rush calls, entering new orders to assist the data-entry team; success depends on attendance, reliability, organization, and timely communication.

Qualifications

• This is a fast paced environment. Attention to detail is very important on sensitive legal documents.
• Must be highly organized, have a sense of urgency, and good time management.
• Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK.
• Professional phone and email etiquette.

Responsibilities

• Monitor 50-75 orders daily and get updates from field agents.
• Communicate updates to clients and input notes into the database.
• Review completed orders and process them for billing.

Skills

Attention to detail

Time management

Highly organized

Sense of urgency

Fast typing

Tools

Word

Adobe

Outlook

Job description

Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services. The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Job Description

Busy legal support provider. You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base. Reviewing completed orders and processing them for billing. Taking calls from client on urgent rush orders. Inputting new orders to assist the data entry team. Minimum starting pay is $20/hr or depending on experience. You will be reviewed at 90 days. Attendance and reliability are very important.

Qualifications

This is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management. Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK. Professional phone and email etiquette.

Additional Information

Full benefits, including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K. All your information will be kept confidential according to EEO guidelines.