Client Relationship Manager: Risk & Renewals

Gallagher; Huntington (WV); On-site; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher in Huntington, WV is seeking an Associate Client Service Manager to lead client relationships and drive value for commercial clients. You will guide renewal processes, mentor teammates, and pursue opportunities to expand services while ensuring regulatory and internal standards are met.

Ideal candidates have 1+ year of client service or claims experience with a Property & Casualty license, strong MS Office skills, and a collaborative, growth-oriented mindset.

Qualifications

• Bachelor's degree with 1+ years client service or claims management experience or high school with 3+ years experience.
• Property & Casualty license required.
• Proficiency in Microsoft Office and CRM tools.
• Strong relationship-building and results-driven mindset.

Responsibilities

• Manage client relationships and ensure needs are met across accounts.
• Guide renewal processes and mentor team members.
• Identify opportunities for additional services and cross-sell.
• Ensure compliance with industry standards and internal controls.
• Maintain accurate client and policy data using Gallagher systems.

Skills

Client service

Claims management

P&C License

Desire to build relationships

Adaptability

Collaborative mindset

Education

Bachelor's degree

High School diploma/GED

Tools

Microsoft Office

Job description

Gallagher in Huntington, WV is seeking an Associate Client Service Manager to lead client relationships and drive value for commercial clients. You will guide renewal processes, mentor teammates, and pursue opportunities to expand services while ensuring regulatory and internal standards are met.

Ideal candidates have 1+ year of client service or claims experience with a Property & Casualty license, strong MS Office skills, and a collaborative, growth-oriented mindset.