Associate Client Relationship & Renewal Lead

Gallagher; Huntington (WV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Collaborative culture

Global reach, local impact

Job summary

Arthur J. Gallagher & Co. is seeking an Associate Client Service Manager to join our Commercial team in Huntington, WV. You’ll lead efforts to deliver exceptional service and solutions to clients while building strong relationships with clients and team members.

You will guide renewal processes, mentor junior staff, ensure compliance with industry standards, and maintain accurate client data using Gallagher systems. A Property & Casualty license and MS Office proficiency are required.

Qualifications

• Bachelor's degree with minimum 1+ years client service and/or claims management experience OR High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
• Property and Casualty Insurance License.
• Proficiency in Microsoft Office.

Responsibilities

• Lead efforts to deliver exceptional service and solutions to clients.
• Build and maintain strong relationships with clients and teams.
• Guide renewal processes and mentor team members.
• Ensure compliance with industry standards and conduct regular audits.
• Maintain accurate client and policy data using Gallagher systems.

Skills

Customer service

Claims management

Microsoft Office

Relationship building

Adaptability

Education

Bachelor's degree or higher

High School diploma + 3+ years experience

Job description

Arthur J. Gallagher & Co. is seeking an Associate Client Service Manager to join our Commercial team in Huntington, WV. You’ll lead efforts to deliver exceptional service and solutions to clients while building strong relationships with clients and team members.

You will guide renewal processes, mentor junior staff, ensure compliance with industry standards, and maintain accurate client data using Gallagher systems. A Property & Casualty license and MS Office proficiency are required.