Client Relationship Manager (Associate)

Gallagher; Huntington (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher in Huntington, WV seeks an Associate Client Service Manager to deliver premier client service and risk solutions within our Commercial team. You will guide renewals, deepen client relationships, and collaborate with teammates to address risk management needs with tailored strategies.

You will support data maintenance, audits, and compliant processes while using Gallagher's tools to drive productivity and growth. A license and MS Office proficiency help you excel.

Qualifications

• Bachelor's degree or higher with 1+ years client service or claims management experience.
• Property and Casualty Insurance License is preferred.
• Proficiency in Microsoft Office and related tools.
• Strong relationship-building and communication skills.
• Ability to adapt to changing priorities and work collaboratively.

Responsibilities

• Lead efforts to deliver exceptional service and solutions to clients.
• Manage renewal processes by gathering data, assessing needs, and delivering tailored coverage.
• Build and maintain strong client relationships through timely responses.
• Support the team with consultative conversations for risk management needs.
• Conduct audits to ensure regulatory compliance and high service standards.
• Maintain accurate client and policy data in Gallagher systems.
• Leverage Gallagher technology to improve productivity and accuracy.
• Mentor junior team members and manage multiple priorities to meet deadlines.

Skills

Client service

Claims management

Microsoft Office

Relationship building

Adaptability

Team collaboration

Education

Bachelor's degree

High School diploma/GED

Tools

Microsoft Office

Job description

Gallagher in Huntington, WV seeks an Associate Client Service Manager to deliver premier client service and risk solutions within our Commercial team. You will guide renewals, deepen client relationships, and collaborate with teammates to address risk management needs with tailored strategies.

You will support data maintenance, audits, and compliant processes while using Gallagher's tools to drive productivity and growth. A license and MS Office proficiency help you excel.