Client Relationship Banker (Digital-First)

Usbank; Lynnwood (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering financial guidance and facilitating deposits and loans. You will build trusted relationships, educate clients on digital services, and open new accounts while partnering with branch teams to ensure exceptional service.

The role emphasizes a digital-first approach, compliance with NMLS requirements, and strong customer-service skills to meet diverse client needs.

Qualifications

• High School diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to build and foster relationships with clients and communicate effectively.

Responsibilities

• Engage customers via multiple channels to provide financial guidance.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools.
• Identify banking solutions based on customer goals and needs.
• Collaborate with branch team to serve clients with accuracy and excellence.

Skills

Relationship building

Customer service

Communication

Digital banking

Financial products knowledge

Education

High school diploma

Tools

CRM systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering financial guidance and facilitating deposits and loans. You will build trusted relationships, educate clients on digital services, and open new accounts while partnering with branch teams to ensure exceptional service.

The role emphasizes a digital-first approach, compliance with NMLS requirements, and strong customer-service skills to meet diverse client needs.