Digital-First Client Relationship Banker I

Us Bank; Altoona (IA); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Sign-On Bonus $1,500

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while embracing a digital-first mindset.

You will assess customer needs, explain deposit and loan options, and build lasting client relationships. Responsibilities include opening accounts, processing basic transactions, educating clients on digital tools, and partnering with branch teams to ensure accurate, exceptional service while maintaining

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Proven customer service and interpersonal skills.

Responsibilities

• Builds and nurtures relationships with clients through proactive outreach and follow up.
• Identifies client needs and recommends suitable banking solutions.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service features.

Skills

Relationship building

Client communication

Bank policies knowledge

Customer service

Digital products familiarity

Digital-first mindset

Recommendations

Financial services exp

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance while embracing a digital-first mindset.

You will assess customer needs, explain deposit and loan options, and build lasting client relationships. Responsibilities include opening accounts, processing basic transactions, educating clients on digital tools, and partnering with branch teams to ensure accurate, exceptional service while maintaining