Digital-First Relationship Banker

Usbank; Minnetonka (MN); On-site; USD 62,121,000 - 75,933,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointments, and virtual channels, delivering tailored financial counseling and a digital-first experience.

You will build trust-based client relationships, educate customers on deposit and loan products, and leverage self-service digital tools to meet their goals. The role supports onboarding, account openings, and advisory services, with a strong emphasis on proactive outreach and accurate processing.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of job-related, retail banking experience or a mix of experience and training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages and communicates with clients to assess and meet banking needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to improve the client experience.

Skills

Relationship building

Client communication

Proactive outreach

Digital banking

Needs assessment

Customer service

Product knowledge

Recommendations

Education

High school diploma

Tools

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointments, and virtual channels, delivering tailored financial counseling and a digital-first experience.

You will build trust-based client relationships, educate customers on deposit and loan products, and leverage self-service digital tools to meet their goals. The role supports onboarding, account openings, and advisory services, with a strong emphasis on proactive outreach and accurate processing.