Digital-First Relationship Banker

U.S. Bank; Fountain (CO); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, helping with deposits, loans, and digital banking solutions. The role emphasizes building trusted relationships and delivering a digital-first client experience.

You will open new accounts, process requests, and educate clients on digital products while collaborating with branch teams to serve customers effectively.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services.

Skills

Relationship building

Customer service

Digital banking

Communication

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, helping with deposits, loans, and digital banking solutions. The role emphasizes building trusted relationships and delivering a digital-first client experience.

You will open new accounts, process requests, and educate clients on digital products while collaborating with branch teams to serve customers effectively.