Client Relationship Banker: Banking Solutions Pro

JPMorganChase; Belmont (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorganChase is hiring a Relationship Banker in a Chase Branch to deliver exceptional client service and build lasting relationships. You will use banking solutions and technology to tailor recommendations and support clients in achieving their financial goals.

The role requires strong communication, sales experience in retail banking, and the ability to work branch hours including some evenings and weekends. Training and licensing support are provided as part of the onboarding process.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services with proven success.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail and build trust.
• Must meet regulatory training and risk requirements.
• High school degree or equivalent; licenses may be required within 180 days.

Responsibilities

• Put clients first with attentive, friendly service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships.
• Tailor product and service recommendations to clients' financial needs.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products quickly and connect clients to experts for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Communication skills

Customer service orientation

Problem solving

Regulatory compliance awareness

Flexibility with hours

Education

High school diploma or equivalent

Tools

Chase Mobile App

Chase Online Banking

Job description

JPMorganChase is hiring a Relationship Banker in a Chase Branch to deliver exceptional client service and build lasting relationships. You will use banking solutions and technology to tailor recommendations and support clients in achieving their financial goals.

The role requires strong communication, sales experience in retail banking, and the ability to work branch hours including some evenings and weekends. Training and licensing support are provided as part of the onboarding process.