Client Relationship Banker

JPMorgan Chase & Co.; Los Angeles (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker to represent our brand and help clients meet their financial needs. You will acquire, manage, and retain meaningful client relationships, using your financial knowledge to offer thoughtful solutions and seamless service.

You will educate clients on technology tools like the Chase Mobile App and Chase.com while maintaining strict compliance with banking regulations and internal policies.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable client experiences and elevate the service experience.
• Excellent communication skills for in-person and phone conversations.
• Ability to resolve client issues with attention to detail and accuracy.
• Operate within risk parameters and complete required training.
• High school diploma or foreign equivalent; SIE + Series 6 licenses required.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, polite consultative communication to understand and address client needs.
• Educate clients on technology solutions such as Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client communication

Relationship management

Regulatory compliance

Attention to detail

Customer service

Education

High school diploma

SIE + Series 6

Tools

Chase Mobile App

Chase Online

Job description

JPMorgan Chase & Co. in Los Angeles seeks a Relationship Banker to represent our brand and help clients meet their financial needs. You will acquire, manage, and retain meaningful client relationships, using your financial knowledge to offer thoughtful solutions and seamless service.

You will educate clients on technology tools like the Chase Mobile App and Chase.com while maintaining strict compliance with banking regulations and internal policies.