Client Relations Specialist

NextPlay Recruitment; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Flexible schedule

Training and coaching

Job summary

NextPlay Recruitment is seeking a Client Relations Specialist to be the everyday voice for the companies we hire for. This fully remote, full-time position focuses on maintaining strong client relationships, understanding their evolving needs, and guiding searches with our recruiters.

You will conduct regular calls with hiring managers, keep CRM activity current, and push for referrals while growing our book of client relationships from day one.

Qualifications

• 2+ years in account management, client services, sales or another client-facing role.
• Warm, confident presence on phone and video.
• Natural curiosity and habit of asking good questions.
• Steady follow-through and organized notes.
• Comfortable working toward goals for client retention and new searches.
• Quiet home workspace with reliable high-speed internet.
• Authorized to work in the United States.

Responsibilities

• Hold regular check-in calls with hiring managers and HR leaders at client companies.
• Learn each client's plans and suggest new searches as their needs grow.
• Present candidate progress and market updates in clear, friendly conversations.
• Turn client feedback into quick fixes with our recruiters.
• Reconnect with past clients and win back their next search.
• Keep every conversation, follow-up, and opportunity current in our CRM.
• Ask happy clients for referrals and introductions to peers.

Skills

Account management

Client services

Sales

Phone/video communication

Curiosity

Questioning

Organization

Remote work

Work authorization

Home office setup

Tools

CRM

Job description

Overview

If people tell you that you are easy to talk to, and clients tend to ask for you by name, NextPlay Recruitment has a seat for you. Our Client Relations Specialist is the everyday voice for the companies we hire for. This is a full-time, fully remote position on our own team.

You check in with hiring managers, learn what is changing in their business, and spot the next role they will need before they post it. When a client is happy, you ask for the next search. When something is off, you are the one who calls first and makes it right.

What You'll Do

• Hold regular check-in calls with hiring managers and HR leaders at client companies
• Learn each client's plans and suggest new searches as their needs grow
• Present candidate progress and market updates in clear, friendly conversations
• Turn client feedback into quick fixes with our recruiters
• Reconnect with past clients and win back their next search
• Keep every conversation, follow-up, and opportunity current in our CRM
• Ask happy clients for referrals and introductions to peers

Who Fits

• 2 or more years in account management, client services, sales, or another client-facing role
• A warm, confident presence on the phone and on video
• Natural curiosity and a habit of asking good questions
• Steady follow-through and organized notes
• Comfortable working toward goals for client retention and new searches
• A quiet home workspace with reliable high-speed internet
• Authorization to work in the United States

What's Offered

• A full-time, fully remote, salaried position on the NextPlay Recruitment team
• A steady book of client relationships from your first month
• Training and ongoing coaching on our services and consultative selling
• Room to grow into account executive or business development roles
• Health, dental, and vision insurance
• 401(k) retirement plan
• A flexible schedule

NextPlay Recruitment provides reasonable accommodations for qualified applicants with disabilities throughout the application and interview process. To request one, reach us through the Contact page on this site.

About NextPlay Recruitment

NextPlay Recruitment helps businesses find, engage, and hire the people who move them forward. NextPlay Recruitment is an equal opportunity employer.