Client Relations & Order Manager

Oliver Healthcare Packaging; Trevose (PA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Job summary

Oliver Healthcare Packaging is seeking a Customer Care Representative in Trevose, PA to provide exceptional service, manage orders, and liaise between customers and internal teams. You will handle order processing, data entry, and ensure timely delivery while building long-term relationships.

The role requires a 4-year business degree or equivalent experience, and 2 years in customer service or account management. Proficiency with CRM/ERP and MS Office is essential.

Qualifications

• 4-year degree in Business or related field, or comparable experience.
• 2 years of related customer service, sales, or account management experience.
• Excellent communication and multitasking abilities.
• Proven ability to manage multiple projects and meet deadlines.

Responsibilities

• Provide customer service, project management and account management support to customers.
• Oversee order processing and confirm realistic delivery dates.
• Develop long-term relationships with assigned customers and stakeholders.
• Liaise between customers and cross-functional internal teams to ensure timely delivery.
• Ensure orders are delivered successfully and on schedule.

Skills

Customer orientation

Teamwork

Problem solving

Communication

Active listening

Relationship building

Organizational skills

Data entry

Attention to detail

MS Office

CRM

ERP

Education

4-year degree in Business related field

Tools

MS Office Suite

CRM

ERP

Data entry systems

Job description

Oliver Healthcare Packaging is seeking a Customer Care Representative in Trevose, PA to provide exceptional service, manage orders, and liaise between customers and internal teams. You will handle order processing, data entry, and ensure timely delivery while building long-term relationships.

The role requires a 4-year business degree or equivalent experience, and 2 years in customer service or account management. Proficiency with CRM/ERP and MS Office is essential.